The data center park is equipped with state-of-the-art security technology (24/7 monitoring, access controls), has a modern early fire detection system, redundant UV systems and is fully air-conditioned. Our servers are located at a leading Data Center from Germany whose operator is certified according to DIN ISO/IEC 27001. No restrictions or limitations.Ĭloud: Supply of Open Source applications, which are operated on our servers. The location as well as the performance of the InHouse server instance depends on the hardware / resources provided by the customer. ¹) InHouse: Support of Open Source applications, which are operated on your server in your infrastructure. We are happy about every subscription you make and donate 1 tree. Tree donation 2023: Planting trees for a better climate Rocket.Chat voice channels (only in combination with omnichannel) Rocket.Chat conference calls (Jitsi Video conferencing integration) Optional services (additional fees arise) Unlimited traffic, No software restrictions, Sub-Domain Monthly fee (payable in advance by bank transfer or Paypal) Rocket.Chat (basic open source chat functionality) With our hosting offer it is possible to use Rocket.Chat as extension for the bug tracking system Redmine. Benefit directly from our reliable and powerful cloud services.ĭepending on your needs and requirements, we have different packages on offer. Rocket.Chat (Cloud Server)Ī cloud solution is an option for you if the server does not have to be located at your company. The operation of additional software that requires root permission for installation or operation is fundamentally not possible. A claim to support services in this context does not exist. Extra costs are charged for these services. As well as post installation / activation of additional functionality, AddOns, Plugins, Libraries etc. Not included are development services, consulting, user support or other (configuration) services that go beyond the technical support of the server. Technical support regarding the care of the server environment (in case of malfunctions and failures) are usually included in the monthly package price. Support and individual services (remote).Provision of management access (administrator authorization for Rocket.Chat).Backup creation, Operation and fault clearance.Automatic, real-time security updates of the operating system and Rocket.Chat during operation.Implementation and maintenance of the update management for the underlying Linux operating system, Rocket.Chat instance.Professional installation and setup, as well as operational provision of the Rocket.Chat Application on the server.and the costs are within the range that can be planned.Rocket.Chat runs stable and performant on your own server.With our operating package we ensure that: this is located either in your company or in an external data center of your choice.It's very simple You allocate us a Linux server instance: However, in many companies, the time to carry out these important maintenance tasks regularly and, above all, in a prompt way usually fails. Relief of the own IT departmentĪ regularly maintained server usually runs more stable and secure. Monthly budget is within a manageable range.number of accesses, data volumes, users etc.) Increased data security: data is stored in your own infrastructure.To create a new Personal Access Token, log into your RocketChat instance ( in our case). The server can be one you have installed in your infrastructure or one cloud instance RocketChat hosts.  Configure RocketChat's Personal Access Tokenįor this step, we are assuming that you have a RocketChat server already configured. To set up your own RocketChat instance, follow RocketChat's documentation. We will use the open cloud instance when integrating RocketChat with JEMHCloud and Jira. RocketChat provides an open instance for anybody to quickly try their services without installing or requiring a trial. JEMHCloud will use that access token to authenticate to your RocketChat service when sending notifications. In order to send RocketChat notifications from Issue and Post function events, you need to set up a Personal Access Token RocketChat. You will be able to notify your RocketChat Channels when JEMHCloud detects an issue change. JEMHCloud supports RocketChat notifications from Issue Events and Post Functions. It competes with Slack but allows different hosting options, including self-hosting and SaaS cloud hosting. RocketChat is an open source messaging platform that enables secure team collaboration.
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